When is the order deadline?
Orders close 12 noon on Tuesdays for all our hubs, apart from Christchurch where orders close at 12 noon on Mondays.
When is delivery?
Deliveries take place on Thursdays for most of our hubs, apart from Christchurch where deliveries take place on Tuesdays, and Wellington and Waikato where deliveries take place on Fridays.
What size box should I get?
Generally our Gold Box is a good size for 1-2 people, the Kai Box for 2-3 people, and the Whanau Box for 3-4 people.
How do I know what is in the boxes each week?
Each hub normally advertises the box contents coming up for the following week, via their facebook page or an email newsletter. You can get in touch with your hub coordinator - contact details here. We will also normally post the contents on the pages for each box type here.
What if I have allergies or special requirements?
Write down any special requirements in the notes section when placing your order, and we'll see what we can do for you.
How does a regular subscription work?
You can place a recurring subscription order, for whatever frequency you wish (from weekly up to every 9 weeks). Your order will then be placed for you automatically at that frequency. The regular payments are taken on Monday evenings around 10:30pm.
Can I amend or cancel my subscription if needed?
Yes, absolutely, you can pause, amend or cancel your subscription at any time, at no cost.
How do I manage my subscription?
You can create a customer account and login here, to manage your subscription.